Return Policy

Absolutely! Here's a well-structured Return & Refund Policy Page specifically tailored for your store, which sells men’s wear, women’s wear, and home garments — with a strict return policy that only allows returns for defective or damaged items with open box video proof.

🔁 Return & Refund Policy

Thank you for shopping with [https://shopping.manishchaki.site]. We strive to provide you with high-quality garments and excellent customer service. Please read our Return & Refund Policy carefully before placing your order.

🛑 Returns Are Only Accepted If:

We accept returns only under the following strict conditions:

1. Product is Defective or Damaged

   • A return or refund will only be approved if the product received is physically damaged, has manufacturing defects, or is not as described.

2. Open Box Video is Mandatory

   • The return request must include an uninterrupted unboxing video clearly showing:

     • The sealed package being opened.

     • The product being taken out.

     • The visible defect or damage.

   ⚠️ Without this video proof, no return or refund will be processed.

3. Timely Request

   • The return request must be raised within 48 hours of delivery.

   • Any request after 48 hours will be automatically rejected.

❌ Situations Where Returns Are Not Accepted:

• No open box video is provided.

• Video is incomplete, unclear, or edited.

• Product is used, washed, or altered in any way.

• Customer ordered the wrong size or product.

• Delay in raising the return request beyond 48 hours.

• Change of mind or dislike of product.

🔄 Return Process:

1. Email us at [Insert Email Address] within 48 hours of delivery.

2. Subject: “Return Request - Order #[Your Order ID]”

3. Attach the following:

   • Open box video (as described above).

   • A brief description of the issue.

4. Our team will verify your request and get back to you within 2–5 business days.

💸 Refunds:

• Once the return is approved and the product is received by us (in original condition), we will process:

  • A replacement, if available.

  • A full refund, if the product is not in stock.

• Refunds will be issued to your original method of payment and may take 5–10 business days to reflect.

🔁 Exchanges:

• We only replace items if they are defective or damaged.

• No exchange for sizing or personal preference.

📦 Shipping for Returns:

• In case of a valid return, we will provide instructions for shipping or arrange a pickup, if possible.

• If shipping is needed from your side, we will reimburse shipping charges only if the return is approved.

📝 Notes:

• Please ensure the returned product is unused, unwashed, and in its original packaging (if applicable).

• Ineligible returns will be rejected and sent back to you.

📩 Contact Us

For any return-related questions, please reach out to our support team:

📧 Email: [Insert Email Address]
📞 Phone: [Insert Phone Number]
📍 Address: [Insert Business Address]